Shipping:
We ship out our orders via Canada Post. Orders shipping within Canada will take between 5-10 days to arrive. We cannot guarantee a shipping date on orders placed outside of Canada. If you are located outside of Canada please email us for a shipping quote.

All orders are shipped after payment is processed. This can take anywhere between 4-5 days.

Customs/Duty:
Depending on your location, you may be required to pay a customs/duty fee upon arrival of your package.

Returns:
TKVO has a strict no returns policy. As a small independent business, we cannot process refunds. We thank you for your understanding

Exchanges:
We are happy to do exchanges for product. If you would like to exchange something, please email info@tkvolife.com within 3 days of receiving your package, and we will work something out with you.

*TKVO is not responsible for lost or stolen product*