We ship out our orders via Canada Post. Orders shipping within Canada will take between 5-10 days to arrive. We cannot guarantee a shipping date on orders placed outside of Canada. If you are located outside of Canada please email us for a shipping quote.

All orders are shipped after payment is processed. This can take anywhere between 4-5 days.

Depending on your location, you may be required to pay a customs/duty fee upon arrival of your package.

TKVO has a strict no returns policy. As a small independent business, we cannot process refunds. We thank you for your understanding

We are happy to do exchanges for product. If you would like to exchange something, please email within 3 days of receiving your package, and we will work something out with you.

*TKVO is not responsible for lost or stolen product*